CRA scam calls and what to look out for

Scammers posing as representatives of the Canada Revenue Agency (CRA) continue to target individuals and business owners with increasingly sophisticated phone calls. These callers often claim you owe taxes, threaten arrest, or even cite legal action if you do not pay immediately. Understanding how to spot these scams can protect you from fraud and safeguard your finances.

First, be aware of red flags. The CRA will never use aggressive or threatening language, demand immediate payment via cryptocurrency, gift cards, or prepaid credit cards, or ask for personal details such as your Social Insurance Number (SIN), passport number, or bank account details. In contrast, scammers often pressure you urgently and push for unconventional payment methods.

Second, always verify the call. A genuine CRA employee will identify themselves by name, office location, and phone number but do not rely on the number given by the caller. Instead, hang up and confirm using the official phone numbers listed on the CRA website. Legitimate CRA calls usually follow earlier written contact, such as letters or secure messages in CRA My Account.

If you suspect a scam or have already shared information, take immediate action. Report the incident through the CRA’s Scams and Fraud page and notify the Canadian Anti-Fraud Centre. The CRA also regularly publishes Be Scam Smart alerts to help Canadians stay informed.

Scammers are becoming more convincing, but with awareness and vigilance, you can stay one step ahead.